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How Can We Help?
Email us at cs@pocgifts.com or send a message below. Please add your order number if you have one. In busy seasons, allow 2–3 days for a reply.
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Quick Answers
Do I see it before you print?
Do I see it before you print?
Yes. We email you a proof first. Nothing is printed until you say yes.
What if I want changes?
What if I want changes?
Just tell us what to change. We redraw it, as many times as you need, until you love it. For order changes or cancellations, see our Refund Policy.
Will it arrive in time?
Will it arrive in time?
Every order ships with tracking. December is the busiest month for the mail, so please order early.
What if it arrives damaged?
What if it arrives damaged?
Our 90-day damage guarantee covers it. Email a photo to cs@pocgifts.com and we’ll replace it.